Privacy Policy

SOF96 ("we", "us", or "our") respects your privacy. This policy explains how we handle information when you visit our website, use our 3D configurator, or complete a reservation.

Information we collect

We may collect the following types of information:

• Configuration data — specifications you create in our 3D configurator, including layout, material, and option choices.
• Reservation data — name, email, billing address, and payment information processed through our payment provider (Stripe).
• Technical data — IP address, browser type, device information, and usage analytics collected via cookies and similar technologies.

How we use your information

• To process and fulfil reservations and build orders
• To save and retrieve your configuration specifications
• To communicate about your order, delivery, and warranty
• To improve our website, configurator, and services
• To comply with legal obligations

Payment processing

Payments are processed by Stripe. We do not store full payment card details on our servers. Stripe's privacy policy governs payment data handling.

Cookies

We use essential cookies for site functionality and analytics cookies to understand how visitors use our website. You can manage cookie preferences through your browser settings.

Data retention

We retain configuration and reservation data for as long as necessary to fulfil your order, honour warranty obligations, and comply with applicable law.

Your rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict processing of your personal data. To exercise these rights, please refer to your reservation confirmation for applicable contact channels.

Changes

We may update this policy from time to time. The "Last updated" date at the top of this page indicates when changes were last made.